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Terms of Service

Last updated: 23 July 2026

Terms of Service - Pharmacy Weight Loss Lightcliffe

Pharmacy Weight Loss Lightcliffe
GPhC Registration No. 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or using our services, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Lightcliffe is a GPhC-registered online pharmacy (GPhC No. 9012511) providing weight management consultation and prescription services to patients in Lightcliffe and surrounding areas of the United Kingdom. We operate in full compliance with General Pharmaceutical Council regulations and UK pharmacy law.

2. Eligibility

To use our services, you must be aged 18 or over and resident in the United Kingdom. You must complete our online consultation honestly and accurately. We reserve the right to decline or withdraw services if we determine that treatment is not clinically appropriate for you.

Our weight loss services are not suitable for individuals who are pregnant, breastfeeding, or have certain medical conditions. Our clinical team will assess your suitability based on the information you provide during your consultation.

3. Prescriptions

All prescription medications are issued only following a clinical assessment conducted by our qualified prescribers. No prescription will be issued automatically. Our pharmacists and prescribers retain the right to refuse, amend, or withhold any prescription based on clinical judgement.

Prescriptions are valid for the period stated on the prescription document. You must not share, sell, or transfer any medication prescribed to you. It is your responsibility to provide accurate and complete medical information during your consultation. Providing false information may result in harm and could constitute a criminal offence.

4. Payment

Full payment is required at the time of placing your order. We accept major debit and credit cards via our secure payment provider. Prices are displayed in pounds sterling (GBP) and include VAT where applicable.

We reserve the right to amend pricing without prior notice, though any changes will not affect orders already confirmed. Your payment details are processed securely and are not stored by us directly.

5. Delivery

Once your consultation has been reviewed and your prescription approved by our pharmacist, your medication will be dispatched within 1 working day. Delivery is made via a tracked courier service to your nominated UK address.

We are not responsible for delays caused by factors outside our control, including courier issues or incorrect address information provided by you. Please ensure your delivery details are accurate at the time of ordering.

6. Cancellations and Refunds

You may cancel your order before your prescription has been approved and dispatched. To cancel, contact us as soon as possible via our website or email. If your prescription has already been dispensed and dispatched, we are unable to accept a return or issue a refund, in accordance with Medicines Act regulations governing the return of dispensed medicines.

If your prescription is declined on clinical grounds following payment, you will receive a full refund of any medication costs within 5 to 10 working days. Consultation fees may be non-refundable where a clinical assessment has been completed.

7. Medical Disclaimer

The information and services provided by Pharmacy Weight Loss Lightcliffe are intended to complement, not replace, the advice of your GP or other healthcare professionals. We strongly encourage you to inform your GP of any medications prescribed through our service.

Weight loss results vary between individuals. We do not guarantee specific outcomes from treatment. If you experience any adverse effects, you should stop taking your medication and seek medical advice immediately.

8. Data and Privacy

We process your personal and health data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We aim to respond to all data-related enquiries within 48 hours. For full details, please refer to our Privacy Policy available on our website.

9. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these terms or our services, please contact us through the enquiry form on our website. We aim to respond to all queries promptly.