Last updated: 23 July 2026
Pharmacy Weight Loss Lightcliffe | GPhC Registration No. 9012511 | Last Updated: July 2026
Pharmacy Weight Loss Lightcliffe is a GPhC registered online pharmacy weight loss clinic based in Lightcliffe, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.
When you use our services, we may collect the following categories of personal data:
Personal Information: Your full name, date of birth, address, email address, and phone number.
Health Information: Medical history, current medications, weight, BMI, and other health-related details required to safely assess and dispense weight loss treatments. This is classified as special category data and is handled with the highest level of care.
Payment Information: Billing details processed securely through our payment provider. We do not store full card details on our systems.
Technical Data: IP address, browser type, device information, and website usage data collected automatically when you visit our site.
We use your personal data for the following purposes:
Clinical Assessment: To review your suitability for weight loss treatment. All prescriptions are reviewed and approved by our pharmacist before dispatch. Once approved, orders are delivered within 1 working day.
Service Delivery: To process orders, arrange delivery, and communicate with you about your treatment.
Safety and Compliance: To meet our legal and regulatory obligations as a GPhC registered pharmacy, including maintaining accurate medication records.
Customer Support: To respond to your enquiries and provide ongoing care.
Improvement of Services: To analyse how our website is used and improve our offerings, where permitted by law.
Our lawful bases for processing include the performance of a contract, compliance with legal obligations, and, for health data, the provision of healthcare and treatment.
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our site.
Essential Cookies: Necessary for the website to function correctly. These cannot be disabled.
Analytics Cookies: Help us understand visitor behaviour so we can improve the site. These are only used with your consent.
Preference Cookies: Remember your settings and choices for a better experience.
You can manage or disable non-essential cookies through your browser settings at any time. Disabling certain cookies may affect how the website performs.
We do not sell your personal data. We may share your information only where necessary and with appropriate safeguards in place:
Healthcare Professionals: Where clinically appropriate, we may share relevant health information with other healthcare providers involved in your care.
Delivery Partners: We share your name and delivery address with our courier service solely to fulfil your order.
Payment Processors: Secure third-party payment providers process transactions on our behalf and are bound by strict data protection obligations.
Regulatory Bodies: We may be required to share information with the GPhC, NHS, or other authorities to comply with legal or regulatory requirements.
IT and Platform Providers: Trusted service providers who support our website and systems, all operating under data processing agreements.
All third parties we work with are required to handle your data securely and in line with UK GDPR.
We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidance. Financial records are kept for 6 years. Data is securely deleted or anonymised when no longer required.
We use industry-standard encryption, secure servers, and access controls to protect your personal data. Only authorised staff and healthcare professionals have access to patient records.
If you have any questions about this privacy policy, wish to access your data, request corrections, or raise a data-related concern, please contact us. We aim to respond to all data-related enquiries within 48 hours.
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk
If we are unable to resolve your concern, you have the right to raise it with the appropriate supervisory authority for data protection in the United Kingdom.